Same Path Every Time
From the first inquiry through delivery follow-up, we run every trade engagement along the same documented path. The steps below are how that path actually looks.
Inquiry Received
Every engagement starts with a written inquiry, by email or through the site form. We need the basics up front: product, quantity, origin or destination, timeline, and a contact.
Requirement Reviewed
We check the inquiry against our sourcing reach. If it fits, we respond either with a request for more spec or with an initial read on whether and how we can support.
Buyer / Supplier Qualified
Before anything moves forward, we run basic due diligence on the counterparty: company background, trade registration where available, and the credibility of the inquiry. Unverifiable parties don't advance.
Specification & Documentation Check
We lock specs, quality requirements, packaging, and the paperwork list. For commodities that means grade, origin, and certifications. All of this gets agreed before commercial terms come up.
Commercial Terms Agreed
We work the commercial terms between buyer and supplier: price, quantity, payment terms, Incoterms, timeline. Nothing proceeds until the terms are in writing on both sides.
Logistics & Shipping Arranged
With terms confirmed, we line up the freight side: forwarder, shipping agent, and any related logistics partners, matched to the agreed Incoterms.
Payment & Documentation Aligned
We run the payment and banking paperwork in parallel with the trade documents: commercial invoice, packing list, certificates of origin, quality reports, and anything else the lane requires. No shipment moves without the file complete.
Delivery Follow-Up
After shipment we track delivery and keep all parties in the loop through to arrival. Each transaction is the start of a working relationship, not a one-off.
No Soft Commitments
We don't quote availability, pricing, or delivery timelines without supplier verification and commercial terms in writing. If we don't yet know, we say we don't yet know.
Paperwork Behind Every Step
Every stage of the process sits on a document: inquiry records, spec sheets, commercial invoice, certificates, shipping papers. The file is the audit trail.
B2B Only
This process applies to B2B engagements. We don't take retail, consumer, or speculative inquiries. Both sides go through qualification before anything advances.
An Illustrative Trade Engagement
Buyer sends an inquiry for 500MT of wheat flour, FOB origin port, destination Egypt, with a target loading window.
We check the inquiry against our category reach and current sourcing options on that lane.
Buyer company gets verified. We identify supplier options and qualify them against the specification.
Flour grade, protein content, packaging, origin, and phytosanitary requirements all confirmed in writing.
Price, quantity, payment terms (LC), Incoterm (FOB), and timeline agreed and documented on both sides.
Freight forwarder engaged. Port of loading confirmed. Shipping schedule locked.
Commercial invoice, packing list, certificate of origin, phytosanitary certificate, Bill of Lading: all assembled.
Shipment moves. We track through to arrival, confirm delivery, and note the relationship for future deals.
Illustrative only. Actual transactions vary by product, parties, market conditions, and documentation requirements.
Ready to Start an Inquiry?
Send us the trade brief and we'll start step 1 the same day.
B2B inquiries only · All engagements subject to qualification · info@pergamus.ae